1. Introduction
Welcome to Aiieltsmock (“we,” “our,” or “us”). We respect your privacy and only handle data that is genuinely needed to deliver IELTS practice, evaluation, and account management. This policy explains what we collect, how it’s used, and the controls you have.
2. Information we collect
2.1 Account information
When you sign up, we collect your name, email address, and (optionally) your study level or country.
2.2 Practice & test data
- Reading, Listening, Writing, and Speaking responses you submit
- Time spent per question and module
- Band scores, AI feedback, and weakness analysis we generate from your work
2.3 Technical data
- Device type, browser, operating system, and approximate location (from IP)
- Crash logs and performance metrics (anonymised)
2.4 Payment data
We do not store full card details. International payments go through Lemon Squeezy (PCI-compliant). bKash payments are processed via bKash and verified by our team.
3. How we use your information
- To run mock tests and return scored feedback
- To track your progress and surface weaknesses across attempts
- To manage subscriptions, renewals, and refunds
- To respond to support requests
- To detect abuse, fraud, and platform misuse
- To improve our AI evaluators (aggregated, never personally identifiable)
4. Data security
Data is encrypted in transit (HTTPS/TLS) and at rest in our database. Access to production systems is limited to authorised engineers and audited. No system is 100% secure, but we apply industry-standard practices and patch promptly when issues are reported.
6. Your rights
You can, at any time:
- Access or download a copy of your data
- Correct inaccurate information from your account settings
- Delete your account (this removes personal data and submissions within 30 days)
- Opt out of marketing emails via the unsubscribe link
Email [email protected] if you need help.
8. Advertising (Google AdSense)
We use Google AdSense to show advertisements. Google and its partners may set cookies and process your IP, device identifiers, and browsing history to show relevant ads and measure performance.
Learn more in Google’s Advertising Policy or opt out at Google Ad Settings.
9. Children's privacy
Aiieltsmock is not intended for children under 13. We do not knowingly collect data from them. If you believe a child has registered, contact us and we will delete the account.
10. Changes to this policy
We may update this policy as the platform evolves. Material changes are announced via email and the “Last updated” date above. Continued use after updates constitutes acceptance.
11. Contact us
For privacy questions, write to [email protected]. We respond within one business day.